While DelMed Health Care is available to answer questions you may have concerning insurance coverage, it is important to understand that your medical coverage is between you and your health insurance company. You are responsible to be aware of the details of your plan. Having the specific information required for your insurance plan will facilitate your appointment and allow for a stress free visit upon arrival in our office. When a referral from your primary care physician is needed, contact your plan and have the following information before your appointment.
Pre Authorization for Medical Coverage
Some insurance programs require a pre-authorization before services and procedures. Check your benefits book or website to find out what is needed for your appointment. This is very important because if your visit is not authorized, you will need to pay for all the services you receive from us. Our new patient advocate and our billing office is always available to speak to you over the phone and walk you through the process of how to find this information in your benefits book. Do not hesitate to call us if you need assistance with this.
The Co-Pay, Deductible and Co-Insurance
Your co-payment is due at the time of service. Deductibles and co-insurance will be billed to the patient after the insurance company pays their portion. Please be prepared to pay your co-pay when you check in for your visit.
Lab Test Fees
Depending upon your insurance, lab test fees may or may not be covered. Be sure to get the facts about lab test fees from your insurance and pass those along to the team at DelMed Health so that we can serve you appropriately. The patient is responsible to inform us of the insurance preferred lab. DelMed Health is not responsible for any lab fees.
The Responsible Party
If you are the patient but someone else is responsible for the payment of your bill through their insurance policy, you will need to provide the subscriber’s name, date of birth, social security number and address.
Forms of Payment
We accept cash, check, money-order, Visa and MasterCard